Legal and privacy
Our policies
Clear information about how Escape Zone operates, protects your information and handles your choices, purchases and use of our website.
Privacy Policy
How we collect, use, share and protect your personal information, and the rights available to you.
Cookie Policy
How cookies and similar technologies work, why we use them and how to manage your preferences.
Terms and Conditions
The terms that apply when you use our website and access Escape Zone services.
Acceptable Use Policy
The standards that keep our website secure, lawful and useful for everyone.
Refund Policy
How to request a cancellation or refund and how we assess and process requests.
Need help?
If you have a question about any policy, call the Escape Zone team on 01642 578100 or write to Escape Zone, Low Lane, Stainton, Middlesbrough TS17 9LW.